Before you ask for a refund from Pixelstrap, please follow these steps:
We're confident our products will work well for you, but we're here to help if they don't. However, we also expect you to understand what you're buying and what your rights are when it comes to refunds.
Pixelstrap provides a refund option within 7 days of your purchase.
If the purchased product is not as exhibited, not as per the demonstration or lacks features mentioned on the sales page, you're entitled to a complete refund.
You're eligible for a refund if you find that the item or template is:
Please note that we do not offer refunds for products bought as part of a bundle or promotional offer.
Also, note that we won't issue refunds in the following cases:
If you're unsure if a product is right for you, please contact our sales team before buying. They can help you make the right choice.
If you've already bought a product and it's not working properly, please fill out a refund request form on our website.
If you cancel your purchase, you'll receive a refund within 7 days. However, you'll lose access to:
